Copy of the Proposed Welcome Message to New Users - formatted When an individual registers with Pensra they receive an automated email with instructions to set their password. Also included are initial instructions on how to interact with the website.
Below is the text of the proposed alternative automated email . Included in the welcome message are references to the User's Name and links to set their password. These are not displayed below - meaning that information is not displayed. The grammar will be weird as a result.
WELCOME and thank you for registering with the Peninsula Soccer Referees Association (Pensra).
FIRST LOGON
Your SiteName is: {FirstName LastName}
Click here or copy/paste to set a password: {Password link}
Password link expires on {7 days from now} . Contact webmaster@pensra.org to get a new password link.
To get set up, use a computer monitor and not your phone. It is easier.
STEPS
1) Logon with the password you entered.
2) Review and accept the Site Use agreement.
3) Update your Profile at Services:Profile.
Finances tab. provide an email address or phone number for PayPal or Venmo payments.
Messaging tab. You "opt-in" to where you receive messages generated by the website.
Messaging tab. If you are under 18 years old, you must provide a CCEmail of a partent/guardian to get copies of all messages. .
Personal tab. Tell us who to contact if something happens to you on the pitch.
4) Click on REFEREE (white letters on black background left edge)
5) Review and accept the Referee agreement
6) Review your referee rank at Referee:Ranking
7) Pick the geographic area you want to work at Referee:Availability
8) Complete additional education modules at Referee:ContinuingEducation
9) Visit Referee:FAQ. There is an entire section "Info for Novice Referees". Look for the YouTube video and the "How to Pensra" videos
Though there is a shortage of referees, you still have to look for matches to work. The website lists thousands of matches a year. You find matches at Referee:Inquiry. You will want to use the Criteria to sift your search. You can use relative dates (like "last week" and "+3 weeks" in the date range). You can use the multiple selection mode on pulldowns to select multiple Areas or Clients that you are interested in.
10) At Referee:Inquiry enter Criteria that give you matches that you are interested in. Click "Show" and then click on the save icon to right of "Show". This will establish your personal Criteria and the next time you logon you will have these Criteria pre-loaded.
When you find a match at Referee:Inquiry that you want to work, try to self assign to the match. Look at the "Fails" and figure out why the system did not give you that match. Remedy those fails and try again. Still Fail? - You can manually request the match from the assignor. The assignor will see the same fails that you see. When trying to resolve your fails, contact the assignor ONLY if you have exhausted all the resources on the website.
The website is comprehensive - read initially overwhelming and complex. There are lots of help options. Referee:FAQ. "Help" at the top right of each page. The "How To . . ." videos. Help bubbles after error messages. Pop up text when the mouse hovers over an action icon or hyperlink.
Thanks and welcome to the Peninsula Soccer Referee Association !
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Please do not reply to broadcast@pensra.org. That mail box is not monitored.
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